I TRAVEL GHANA  INC. BOOKING TERMS AND CONDITIONS
THESE ARE THE TERMS AND CONDITIONS WHICH WILL APPLY TO YOUR BOOKING. PLEASE READ THEM CAREFULLY
AS YOU WILL BE BOUND BY THEM.
These Terms and Conditions govern the relationship between you and I TRAVEL GHANA  Inc. doing business as I TRAVEL GHANA . By booking a tour, you agree to be bound by these Terms and Conditions that outline, among other things, the cancellation policy and certain limitations of liability. These Terms and Conditions affect your rights and designate the governing law and forum for the resolution of any and all disputes.
1. THE CONTRACT:
All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By
making a booking by telephone, or on the website www.itravelghana.com, or by email or facsimile with the Company or its Agents, you accept on behalf of yourself and all those named on the booking including minors and person under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when the Company sends a confirmation invoice or email. It is at this point that a contract between the Company and the Client comes into existence. The Company or their agents reserve the right to decline any booking at their discretion. The person or persons named on the booking are hereafter referred to as the “Client”. All bookings are made with I TRAVEL GHANA Inc., “the Company”, which sells the tours described in this brochure and on the Company website or through its “Agents” who sell the Company’s tours through an agreement with the Company. A I TRAVEL GHANA  Tour is defined as booking anything included in the Independent and Tailor Made brochure. These Terms and Conditions shall constitute the entire agreement between the Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, collateral agreement, prior agreement, description of services, or conditions, other than as expressed herein. The service to be provided is/are the tour(s) referred to in the booking confirmation.
Conditions of Carriage: All persons wishing to make a booking including any carriage by sea have carefully read and understand these Terms and Conditions, and the Expedition Ticket/Conditions of Carriage. Carriage by road, air or by sea is subject to the Company’s conditions of carriage that are available on request and are expressly incorporated into this contract. The Company’s liability for death and or personal injury and/or loss of and/or damage to luggage may be limited by international conventions including the Athens, Warsaw or Montreal Conventions.
2. MEDICAL FORM:
Any questions in relation to the Clients physical or mental suitability for a tour must be reviewed by their medical practitioner for approval. The Company cannot offer advise of a medical nature. The Company reserve the right to challenge any information submitted, ask for further information or clarity on certain points. In the event there is a dispute between the Company and the Client in regard to the Clients’ physical or mental suitability for a tour, the matter will be referred to a medical professional at the Clients expense
3. MEDICAL CONDITIONS AND SPECIAL REQUIREMENTS:
The Company must be notified in writing at the time of booking of any medical conditions, pregnancy, physically challenged conditions or any other mental and or physical condition which may affect fitness to travel and or any medical condition. Failure to notify the Company may result in the client being refused travel. Failure to notify the Company of any such condition that results in cancellation will result in 100% cancellation fees to the Client. Some tours may be unsuitable for Clients due to age, mobility, pregnancy or physical or mental conditions. It is the Client’s responsibility to check prior to booking. The Company may refuse to carry pregnant women over 24 weeks or Clients with certain conditions. The Company is not required to provide any special facilities unless it has agreed to do so in writing. The Company will do its best to meet Clients special requests including dietary, but such requests do not form
part of the Contract and therefore the Company is not liable for not providing these requests. Medical facilities vary in different parts of Ghana and the Company makes no representations and gives no warranties in relation to the standard of such treatment.
4. CURRENCY:
The Company sells in Three global currencies: Great British Pound (GBP), United States Dollar (USD), & Canadian Dollar (CAD). The currency applied to the Clients booking will be determined by the booking location of the Client, and the matching currency. The Company reserves the right, however, to apply the currency of their choosing to the booking.
5. DEPOSIT REQUIREMENT:
(a) I TRAVEL GHANA Tours and I TRAVEL GHANA  Independent Tours: At time of booking a non-refundable deposit of
GBP£100, EUR€250, USD$250, CAD$250, AUD$250, or NZD$250 per person per tour is due. If booking 60 days or less prior to departure, full payment is due. The non-refundable deposit and medical form, if applicable, should be sent to the Company or its Agent. I TRAVEL GHANA Tailor Made tours may require a higher deposit or full payment at the time of booking. If deposit is different from that outlined in this clause, the requirement will be advised at time of booking and detailed on the invoice. If a mixture of I TRAVEL GHANA, and I TRAVEL GHANA Independent and Tailor Made tours are booked, the most restrictive requirements will apply to the whole booking.
6. FINAL PAYMENT/ACCEPTANCE OF BOOKING/CLIENT DETAILS:
I TRAVEL GHANA Adventure Tours and I TRAVEL GHANA Adventure Tailor Made Tours:
(a) Final Payment: Acceptance of the Client’s booking must be confirmed in writing by the Company. Please refer to the confirmation invoice and/or confirmation email for details regarding final payment. Payment of the balance of the tour price is due 30 days before the departure date of the first service booked. If full payment is not received by the due date, then rates and tour space cannot be guaranteed. If a booking is made 30 days or less before the departure date of the first service booked then the full amount is payable at the time the booking is confirmed. If this balance is not paid at the time the booking is confirmed the Company reserves the right to treat the Client’s booking as cancelled. I TRAVEL GHANA  Tailor Made Tours may require a higher deposit or full payment at the time of booking. If full payment is different to that outlined in this clause, the requirement will be advised at time of booking and detailed on the invoice. If a mixture of I TRAVEL GHANA , and I TRAVEL GHANA  Independent and Tailor Made tours are
booked, the most restrictive requirements will apply to the whole booking.
(b) Local Payment: Most of the tours involve a local payment. This amount is the final payment for the tour. Information on the local
payment is outlined with the price in brochures, website, tour dossiers and on invoices. The local payment is nonrefundable
and is considered part of the total tour payment.

7. CANCELLATION BY THE CLIENT:
Any cancellation by a Client must be made in writing and acknowledged by the Company. The date on which the
request to cancel is received by the Company or its Agents will determine the cancellation charge applicable.
(a) Cancellation for I TRAVEL GHANA Adventure Tours and I TRAVEL GHANA Independent Tours: The cancellation charges are
expressed hereafter as a percentage of the total tour price, excluding insurance.
A. Cancellation 30 days or more before departure: Loss of deposit.
B. Cancellation 15 days before departure: 50% of cost of services booked and/or any monies rendered to I Travel Ghana
C. Cancellation less than 5 days before departure: 100% of cost of services booked and/or any monies rendered to I Travel Ghana.

9. CANCELLATION OF A TOUR BY THE COMPANY:
The Company reserves the right to cancel any tour for any reason, but will not cancel a tour less than 60 days before departure except for force majeure, unusual or unforeseen circumstances outside the Company’s control. When a tour is cancelled by the Company, the Client may choose between a full refund of all monies paid or at the Company’s option any alternative tour offered by the Company at no extra cost. The Company is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the alternative tour chosen is of a lower value than that originally booked, then the Client is entitled to a refund of the price difference. If the Client is offered a refund but requests an alternative tour of a higher value than that originally booked, then the Client must pay the difference in price.
Where a significant element of the tour cannot be provided, the Company will make suitable alternative arrangements for the continuation of the tour. If it is not possible to provide a suitable alternative or the Client reasonably rejects any suitable alternatives, the Company will provide the Client a refund of unused tour portions.
Where a significant alteration or cancellation occurs which is not due to force majeure or other circumstances beyond the Company’s control, the Company will in some circumstances offer compensation. Significant alterations do not include a change of airline carrier, flight time tables or itineraries provided the departure and arrival dates remain unchanged, the substitution of a vessel, modification of itineraries, change in cabin category or hotel accommodation provided it is of the same category.
10. UNUSED SERVICES:
There will be no discounts or monies refunded for missed or unused services, this includes voluntary or involuntary termination/departure from tour, i.e. sickness, death of a family member etc, late arrival on the tour, or premature departure either voluntarily or involuntarily.