-Frequently Asked Questions-
Do your tours include international airfare?
Our clients arrive from numerous places all over the world. As a result it is not possible to include international airfare in our prices. If you reside in Canada, U.S.A, the UK, or France one of our Adventure Specialists would be delighted to assist you with your flight arrangements. Just ask for an air quote when making your booking.
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What is a Local Payment?
All our tours involve local payments of some sort. This is the final payment of your tour price, paid locally. Paying local establishments (i.e. bottled water, souvenirs and for some tours meals). This helps I TRAVEL GHANA keep our prices competitive and in-turn, pass our cost savings onto you.
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Should I bring cash, credit cards or travellers cheques?
Some places, accept credit cards (Visa, MasterCard and Amex); however it is a good idea to carry some cash with you. Keep in mind that the cost of goods and services is relatively low, so it is advisable to carry money in small denominations. Upon arrival all guest will have the opportunity to periodically exchange currency at a reputable bank with a good exchange rate (i.e. Barkley’s Bank). Additionally, we would encourage you to take advantage of the travelers cheques option because there are many domestic and international banks in Ghana that will cash them.
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What about tipping (gratuities)?
Tipping (gratuities) is not compulsory at all, however, if you want to tip because you have received good service, bar tenders, waiters etc. are generally tipped 1 Ghana Cidi (approximately $0.60)
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How many people can join a tour?
I TRAVEL GHANA makes an effort to keep group sizes reasonable. This is done to give you the freedom to move around, get involved with your surroundings and enjoy your tour to the max. This intimate size (typically 7- 16 depending on the tour) ensures that your group won't crowd your experience.
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Who are my travelling companions?
For the purposes of privacy we are unable to disclose the identities of other clients in advance. However, our tours appeal to a wide range of travelers. Given that our tours are for the most part conducted in English we receive many clients from North America, UK, Australia, New Zealand and Europe.
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What are the age restrictions on your tours?
To participate in our tours independently you must be at least 18 years of age or have written consent from you parent/guardian. Nevertheless, there are no upper age limits on our tours. However travelers with pre existing medical conditions are asked to inform us of their condition in their registration document.
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Should I bring my cell-phone?
Yes, but it might be expensive to make calls. Western mobile (cellular) phones do receive reception and service in Ghana. However, the roaming charges are often expensive. Nevertheless, we do sell mobile phones at very inexpensive prices (i.e. you can purchase a new activated prepaid Ghanaian cell phone with a chip and charger and unlimited incoming calls for approximately $30 U.S.)
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Are there internet and long-distance telephone services?
Yes, the Hotel has long distance services, and a internet café so global communication is very convenient. Additionally, in Ghana prepaid cell phones are inexpensive and have moderate calling plans.
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What type of electricity can I expect in Africa?
In Ghana the current is 220/240 volts. Nevertheless, the hotel has reasonably priced current step downs and converters. So North-American and other electronics can be easily used.
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I'm a single traveler, will I be charged a single supplement?
Our tours do not have mandatory single supplements. As noted in the terms and conditions our accommodations are on a twin share basis and, if you are travelling on your own, you will be sharing a room with another client of the same sex. Nevertheless our tours have an optional single supplement if the client insists on having a room to themselves.
We offer an optional service that is entitled "My Own Room". This service allows travelers to secure their own private room while on tour. The cost and the details vary by tour, so please refer to each tour package.
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Can I book extra nights of hotel accommodation before or after my tour?
Yes, all our clients are encouraged to take advantage of their discounted rates at the hotel and arrive as early or stay as long afterwards as desired.
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How will I get my laundry done?
The hotel has an excellent laundry service for all its guest at a very affordable price.
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Can I join a tour late or leave it early?
It's rather difficult to join a tour after it has begun. Nevertheless, in certain circumstance we will accommodate this. Conversely, all travelers are free to leave early but keep in mind that you will be solely responsible for your arrangements from the moment you decide to leave the tour. If you plan on pursuing any of these options please inform us in advance.
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Are airport transfers included?
Yes, all our packages include free airport pick-ups and drop offs.
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Can you help arrange my travel visas?
The requirements for visas vary widely depending on your nationality and the nation that you are departing from. As a result it is difficult for use to independently secure a visa for you. Nevertheless, if you require a visa and don’t know how to go about obtaining one we will assist you. Please, visit “Contact Us”.
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What vaccinations are recommended for this adventure?
It is not mandatory to take vaccinations. Nevertheless, if possible we would encourage all travelers to obtain Hepatitis B, Typhoid vaccinations in addition to purchasing Malaria tablets.
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What health precautions do I need to take?
There are a few basic health matters that you should be informed of:
- Malaria
Ghana like all other tropical areas has incidents of Malaria. Relative to other tropical environments the chances of contracting malaria are low. Nevertheless, we encourage you to taking preventative steps. Therefore, purchasing some Malaria tablets is a smart investment.
Additionally, the best method to avoid contracting malaria is to prevent mosquito bites. , so apply mosquito repellents generously. We do suggest you contact your own doctor prior to leaving for your African holiday, to advise him/her of where you will be travelling. Nevertheless, it is important to note that catching Malaria is not a serious problem if you have taken the basic precautions. If diagnosed early the illness can be effectively dealt with.
- Water
It is extremely important that you drink plenty of water especially if you travel to Ghana during the warmer months. Dehydration is possibly the single biggest cause of ill health in Ghana. We encourage our guests to drink at least 2 to 3 litres of water per day to limit the effects of dehydration. This excludes tea, coffee and alcoholic beverages, which act as diuretics and actually contribute to dehydration. Additionally, bottled and mineral water are readily available at the hotel and throughout the country for an inexpensive price.
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Do I need insurance?
No. Travel insurance is not mandatory but it is encouraged. Our travel packages are very safe and we are well prepared for incidents. Nevertheless, the unexpected can always occur therefore we would encourage invest in travel insurance. Moreover, this is can be purchased through itravelghana.com.
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What should I pack when travelling Africa?
Try to pack summer clothing. Additionally, bring a rain coat and umbrella.
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Are there luggage limits?
Generally, the luggage limit on the regional commercial flights is about two- 20 kg (44 lbs per person) luggage bags. Additionally, you are allowed 1 carry on bag. Nevertheless, some airline companies permit two carry on bags in addition to 2 luggage bags that weight up to 22kg. Therefore, its best to check with your airline or travel agent.
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Do you offer a luggage storage facility?
Yes, we do have a luggage storage service. This can be arranged with the hotel.
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Do I need a special driver’s license to drive in Ghana?
Given that taxi fare is inexpensive and that all our tours include tour guides and drivers you generally won’t need to drive. Nevertheless, we can arrange to rent a car for you. Our associate Car rental compaines will accept your driver's license. However, the potential problem is if you are stopped by a traffic officer and asked for your licence as they may or may not require an international driver’s license. They are not very consistent in this regard. It is advisable before you leave home that you go to your local Driving office and have an international driver's license issued, then at least all of your bases are covered.
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Is there a suggested packing list?
1. Good quality sunglasses
2. Golf-shirts, T-shirts and long-sleeved cotton shirts
3. Shorts/skirts
4. Long trousers/slacks
5. Track suit
6. Underwear and socks
7. Good walking (running/tennis shoes are fine)
8. Swimming attire
9. Camera equipment
10. Malaria tablets
11. Moisturising cream & suntan lotion
12. Anti-histamine cream
13. Insect repellent
14. Basic medical kit (aspirins, Band-Aids, Imodium)
15. Tissues/"Wet Ones"
16. Visas, tickets, passports, money etc
17. A flashlight (torch) with spare batteries
18. Light rain gear
As your Ghanaian tour operator, we will be more than happy to assist you with any queries you may have with regard to your Ghanaian travel plans. Please do not hesitate to contact us directly if you should require any further information
